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Spa & Fitness Manager (Cambodian Only)

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Green Palace Hotel

Do you want to be part of the professional team in the tourism industry?  If you do, please join us and hone your career desire to be great. 

Green Palace Hotel is one of the local managed hotel by the experienced manager in the industry with the aim to develop  and  to train young tourism talent to achieve their career goal.   We have put in place our developing program to ensure that all the staff are competent enough to fulfill their tasks.


Job title: Spa & Fitness Manager (Cambodian Only)

Job details

Salary Type: Competitive
Minimum salary: 0
Maximum salary: 0
Job type: Full-Time
Location: Phnom Penh
Category: Hotel
Description:
KEY RESPONSIBILITIES

Manage all Spa operations including customer services, product quality and innovation, revenue generation, inventory controls and management of staff

Monitor operating standards of guest satisfaction & relationship, membership, guest’s comment & complaint and any special treatments

Ensure the spa & fitness staff provide appropriate and consistent levels of customer service and hospitality

Ensure staff provide greeting all arriving and departing guests, including maintain positive guest relations at all times

Support in designing and promoting activities to meet customer demand and generate revenue

Maintain a complete knowledge of products, services and promotions including stay current in the latest development and update activities accordingly

Remain up to date with all membership applications and fees

Develop Standard Operating Procedures for Spa & Fitness Centre department

Manage daily sales report and provide to financial department with accurate information

Develop monthly and quarterly report in order to provide consistent progress of the department 

Maintain proper inventories in Spa & Fitness Centre department

Supervise staff, including daily job performance, managing duty roster and other concerns

Conduct regular department meetings for purposes of informing, guidance and inspiring staff

Facilitate communication between Spa and Fitness team and other departments

Design, develop and train staff, in relations to skills acquired to perform their roles such as variety types of massage therapy and fitness course

Ensure all staff maintain professional appearance at all times, adhering to hotel grooming standards, hygiene and rule compliances

Maintain neatness, cleanliness and safety of the Spa & Fitness Centre facilities

Handle any emergency situations with urgency and discretion

REQUIREMENT

Degree in sports science, exercise physiology or related health, fitness field

5 years experience in high-quality, luxury-oriented Spa and fitness business

Excellent inter-personal/oral communication and customer service skills

Strong administrative and management skills, including experience with operating budgets

Skills necessary to train a variety of massage therapy and fitness classes

Ability to respond to guest concerns with urgency and professionalism

Excellent in paper works including budgeting and reporting

Work independently and take initiative with minimal supervision

Excellent interpersonal skills, able to create a professional and comfortable environment for all guests and employees

Strong team player with excellent communication skills

HOW TO APPLY

Interested candidate and those meeting the above criteria please send your CV as following email:
Email: hrm@greenpalacehotel.com
Tel: 089 546 846
Address: No.61, 111 Corner 232, Boeung Pralit, 7 Makara District, Phnom Penh
Only short listed candidates will be notified by return.

Status: Approved
Publish date: 2017-11-27
Expiry date: 2017-12-27
Premium job: No
Employer: Green Palace Hotel
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